Dear Valued Customer,
As a valued member of Home Design & Repair, I appreciate the trust you place in us and our team to be professional and adhering to the highest safety standards at all times.
To create the best possible experience for you, as you continue to celebrate meaningful moments in the current environment, we are heightening our awareness and practices. I want to personally share with you an update on the important steps we are taking to keep our customers, team members, and communities healthy and safe.
Providing our loyal customers with outstanding repairs & construction jobs is something we are known for, with a highly trained team and agile policies to best serve you. Building on this strength we immediately augmented our strict business continuity protocols to ensure all team members were fully briefed with up-to-date Government guidance to ensure the Health and Safety of themselves and our customers.
We remain committed to serving you during this time. Our company will continue to function except in areas where we see it is not safe for our customers and employees to do so.
We have provided resources and direction to all staff to follow prevention guidelines offered by the National Health Service (NHS), as prevention is at heart of their guidance. To further reduce the risk of exposure to this virus, we are also proactively encouraging all members of our team to take extra care amongst high risk groups, as well as following government guidelines on self-isolation for those who display symptoms of the virus. We have eliminated all international travel, all unnecessary domestic travel, and all large company gatherings, as well as requiring self-quarantines for anyone who has travelled to the countries outlined by the NHS as high-risk.
All staff members will now be wearing masks and gloves when entering properties, and when on site.
We are operating with vigilance, compassion and care as we manage through this difficult time together.
Thank you for your continued trust in Home Design & Repair.
With my best wishes,
Krenar Ismailaj
(Managing Director)
